Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adriana Sierra

Adriana Sierra

October 19, 2024

5  out of  5
rating by Adriana Sierra
"there are the best agency when it come to houses or car insurance"
We responded:
"Thank you for your kind words, Adriana! I'm glad to hear that you are satisfied with the service you're receiving for your home and auto insurance. We appreciate having you as a Good Neighbor and if you have any questions, please feel free to reach out--we are here for you. Best Regards, Ken, Lupe and Team"
Profile photo of Ricardo Rivera

Ricardo Rivera

October 18, 2024

5  out of  5
rating by Ricardo Rivera
"Lupe is very knowledgeable about the insurance and gave me excellent service when I got my insurance policy"
We responded:
"Hello Ricardo! Thank you for sharing your experience and welcome to our Ken Anderson State Farm Family! I’m pleased to hear that Lupe provided you with helpful information and service when you got your insurance. If you have any questions or need assistance in the future, don’t hesitate to reach out--we are here for you! Best Regards, Ken, Lupe and Team"
Profile photo of Scott Crozier

Scott Crozier

September 27, 2024

5  out of  5
rating by Scott Crozier
"Ken & Lupe were great to work with! Even from 1700 miles away!"
We responded:
"We greatly appreciate the opportunity to help and protect your property here in Illinois Scott! Thank you very much for taking time out of your busy schedule to give us a 5-Star written review. As small business owners, it means a great deal to our team and if you ever need anything--WE ARE HERE FOR YOU! Best Regards, Ken, Lupe and Team"
Profile photo of Diane Ramos

Diane Ramos

September 26, 2024

5  out of  5
rating by Diane Ramos
"Ken was so efficient and helped me save so much money! Very friendly as well 🙂"
We responded:
"Thank you very much for letting us help and protect you and your family Diane! We greatly appreciate you taking time out of your busy schedule to give us a 5-Star written review! We are very happy we could save you tons of money, but more importantly give you better service, protection and coverage. We welcome your family to our family! Sincerely, Ken, Erin and Team"
Profile photo of Virginia Gale

Virginia Gale

August 30, 2024

5  out of  5
rating by Virginia Gale
"Lupe Cantu provided a same day quote and was available to answer questions, make requested changes, and promptly sent me the updated quote. I saved a significant amount of money by switching to State Farm. I am please with the prompt and professional service, and with the unhurried time and attention to my questions."
We responded:
"Hello Virginia! Welcome to our Ken Anderson State Farm family, thank you for letting us help and protect you and taking time out of your schedule for the wonderful 5-Star written review!!! We really appreciate you and are glad we could save you lots of money while giving you better coverage! If you ever need anything--WE ARE HERE FOR YOU! Best Regards, Ken and Team"
Profile photo of Alexandra Flores

Alexandra Flores

July 31, 2024

5  out of  5
rating by Alexandra Flores
"Ms. Lupe Cantu was truly amazing! She was very patient and easy to speak with. Always staying professional and assisting us in getting the necessary insurance tailored to our needs. While also providing the lowest rate I’ve recieved in the past 5 years. Truly recommend this well rounded and amazing team!"
We responded:
"Thank you for your wonderful feedback, Alexandra! I'm thrilled to hear that Lupe was able to provide you with such excellent service. Her professionalism and dedication to meeting your needs are truly appreciated. If you have any further questions or need assistance, please feel free to reach out-we are here for you! Best Regards, Ken and Team"
Profile photo of Don Larsen

Don Larsen

July 12, 2024

5  out of  5
rating by Don Larsen
"Ken Anderson and LupeCantu were both extremly informative and helpful. We went there seeking info and pricing for auto and home as our previous provider, a large national company, was increasing their rates 20% for the second year in a row. Being endorsed by a large senior organization promising great rates all communication had to be online and by phone. Imagine our surprise with in person agents ,looking over what we had and what we should have, when it was discovered our condo policy was not set up to properly cover the rebuilding of the interior of our home in the event of a disaster only replacing our contents / possesions.This allowed for potential financial ruin.we now have the coverage we need to be secure and a pair of agents we can talk to and depend on, not to mention a much better rate for, more and corret coverage."
We responded:
"Hello Don and Kathryn! Thank you very much for your kind words and taking time out of your busy schedule to give us a 5-Star written review! We are very happy we were able to provide you with the coverage you need and that you are now a part of our Ken Anderson State Farm family. WE ARE HERE FOR YOU! Thanks Again, Ken, Lupe and Team"
Profile photo of Jordan Jennings

Jordan Jennings

July 8, 2024

5  out of  5
rating by Jordan Jennings
"Lupe & Ken are the absolute best. Thank you guys!"
We responded:
"Thank you, Jordan, for your kind feedback! Lupe and I are happy to know that we provide great service. Thanks for taking the time to send us a 5-Star written review--we truly appreciate you! -Ken, Lupe and Team"
Profile photo of Cindy Palmer

Cindy Palmer

June 28, 2024

5  out of  5
rating by Cindy Palmer
"Ken Anderson and Lupe were wonderful to work with, they both listened to me and were able to help me save some money!!"
We responded:
"Thank you for your wonderful review, Cindy! Lupe and I are thrilled to hear that we could help you and save. Your feedback is greatly appreciated. WE ARE HERE FOR YOU! Best Regards, Ken and Team"
Profile photo of Saber Yousef

Saber Yousef

June 25, 2024

5  out of  5
rating by Saber Yousef
"Fast easy processes less then five minutes on the phone and lowered my payment"
We responded:
"Hello Saber! Welcome to our Ken Anderson State Farm family and thank you for your 5-Star written review!!! We're glad helping you was easy and seamless and we were able to save you money as well. Thank you for letting us help and protect you! Best Regards, Ken and Team"
Profile photo of EDDIE OLMOS

EDDIE OLMOS

June 18, 2024

5  out of  5
rating by EDDIE OLMOS
"Excellent customer service and the price was right."
We responded:
"Eddie, thank you for your wonderful feedback! I'm pleased to hear that the customer service and coverage options met your expectations. If you need any further assistance or have any questions, please let me know! WE APPRECIATE YOU AND ARE HERE FOR YOU! Sincerely, Ken and Team"
Profile photo of Ash B

Ash B

June 12, 2024

5  out of  5
rating by Ash B
"Ken Anderson is amazing, and his employees are amazing too. There nice and Kind and there are no stupid questions! Everyone is there to always help."
We responded:
"We appreciate the opportunity to help and protect you and Antonio, Ashley!!! We love your family and are always here for you. Thank you very much for taking the time to give us an awesome 5-Star written review as well! "
Profile photo of Nick Cinquepalmi

Nick Cinquepalmi

June 11, 2024

5  out of  5
rating by Nick Cinquepalmi
"Very easy to work with and i saved a good amount of money!!"
We responded:
"Hello Nick and thank you very much for your 5-Star review and kind words! We greatly appreciate the opportunity to help and protect you! Sincerely, Ken, Lupe and Team"
Profile photo of J C

J C

May 23, 2024

5  out of  5
rating by J C
"Ken and his team are phenomenal! They are knowledgeable, professional, and make things easy for me. They even helped me get my cracked windshield repaired on the same day. Awesome work, and they have a solid network. Easy 5 stars!!"
We responded:
"Hello Carlos! Thank you so much for your fantastic review! I'm thrilled to hear that you had such a positive experience with our team. We're glad we could make things simple for you and help get your cracked windshield repaired on the same day. Your kind words and 5-star rating mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Best Regards, Ken and Team"
Profile photo of Carolyn Crater

Carolyn Crater

March 29, 2024

5  out of  5
rating by Carolyn Crater
"Lupe and Ken saved my family so much money! I highly recommend you call them! Our insurance was reduced by half!"
We responded:
"Dear Carolyn-So happy we were able to save you THOUSANDS of dollars and give you better service, protection and coverage. Please tell Sue thank you for her referral as we will and we greatly appreciate you taking the time out of your busy schedule to write this awesome 5-Star review. YOU MEAN A LOT TO US. Welcome to our Ken Anderson State Farm family and please tell all your friends we'd love to help them too! Best Regards, Ken and Team"
Profile photo of Kathy Doerner

Kathy Doerner

March 14, 2024

5  out of  5
rating by Kathy Doerner
"Lupe and Ken Anderson are great. They helped me with my Auto and Homeowners Insurance and save me ALOT of money. I am very pleased with their State Farm office."
We responded:
"Hello Kath!!! Thank you very much for taking time out of your busy schedule to give us a great 5-Star and written review. So happy we were able to provide you with better service, protection and coverage AND SAVE YOU A TON OF MONEY!!! Welcome to our Ken Anderson State Farm Family. Sincerely, Ken and Team"
Profile photo of Sylvia Aguilar

Sylvia Aguilar

March 7, 2024

5  out of  5
rating by Sylvia Aguilar
"Lupe with Ken Anderson-State Farm, Helped me decided on the best policy fitted for me. She was easy and pleasant to talk with at the end of our conversation, I was left feeling confident we had found the right plan for not only my vehicles but also my home coverage. Thank you Lupe for being understanding and answering all my questions."
We responded:
"Thank you for the kind words, Sylvia! It’s great to know Lupe provided you with exceptional service, helping to navigate your insurance options with ease. We're glad you feel confident in your auto and home coverage with her assistance. Thanks for choosing us and know that we’re always here if you need further help! -Ken and Team"
Profile photo of Deb

Deb

February 16, 2024

5  out of  5
rating by Deb
"Lupe with Ken Anderson State Farm Insurance went above and beyond to make sure that I had car insurance the same day when I needed it, at a rate unmatched by any other company. Later when my home insurance company doubled my rate, I was able to bundle my home and car at a rate also unprecedented by any other company. Lupe's quick response time by phone and email made this switch so seamless and supported. Thank you!"
We responded:
"Deb, thank you for the fantastic review! I’m thrilled to hear that our team provided prompt assistance when needed and that we could get you coverage that fits your needs. I’ll be sure to pass along your kind words to Lupe! Please reach out if we can further assist! -Ken and Team"
Profile photo of C C

C C

January 25, 2024

5  out of  5
rating by C C
"I wanted to switch my auto insurance. Lupe helped me figure it out, the process was fast and easy. I would definitely recommend this branch."
We responded:
"Thank you for your recommendation Carmencital! I'm glad to hear that Lupe was able to assist you effectively. Thank you for choosing us for your insurance needs, and don’t hesitate to reach out if you ever need further assistance. -Ken and Team"
Profile photo of Michael Thompson

Michael Thompson

January 23, 2024

5  out of  5
rating by Michael Thompson
"THE BEST!"
We responded:
"Thank you for your 5-Star review and your feedback, Michael! It's our pleasure assisting you with your insurance needs. Please let us know if you need anything else. WE APPRECIATE YOU! Sincerely, Ken and Team"
Profile photo of Bill k

Bill k

January 6, 2024

5  out of  5
rating by Bill k
"Lupe was professional and communicated well via email, phone and in person! Price quoted was actually lower than originally quoted, as Lupe took the time to re-run the quote and due to a new system in place as of 1/1/24 the savings appeared, and Lupe was honest to pass along the savings. Ken and the whole team were friendly and informative. If you have a chance---give Lupe and Ken's team a call, it's worth the effort!!!"
We responded:
"Thank you for taking the time to share your experience, Bill! It's wonderful to hear that Lupe was friendly and informative throughout your interaction. We will make sure to pass on your kind words to her. If you ever have any more questions or insurance needs in the future, don't hesitate to reach out. Lupe and the rest of our team are here to help! -Ken and Team"
Profile photo of charlene busa

charlene busa

December 25, 2023

5  out of  5
rating by charlene busa
"Ken and his staff have been very informative and helpful since we began with State Farm Insurance. My daughter was involved in an accident with an uninsured driver who was at fault, and Ken's staff helped her to know what to do. I am so happy we decided to drop our old Insurance."
We responded:
"Hello Charlene! Thank you very much for taking time to give us a 5-Star written review. You and your family mean a great deal to us. Soooo very glad your daughter is alright and know that we are always here for you. Best Regards, Ken and Team"
Profile photo of dave king

dave king

December 23, 2023

5  out of  5
rating by dave king
"Competitive rates and top notch customer service! All the staff is so nice, knowledgeable and responsive!"
We responded:
"Thanks for your awesome 5-Star written review Daver!!! You mean a lot to us and our goal is always to provide THE BEST SERVICE, PROTECTION AND COVERAGE IN THE INDUSTRY! WE ARE HERE FOR YOU BROTHER! Best Regards, Ken and Team"
Profile photo of Monica Sweeney

Monica Sweeney

December 12, 2023

5  out of  5
rating by Monica Sweeney
"Amazing experience! You feel like part of the family."
We responded:
"Monica, thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience with us. Creating a warm and welcoming environment for our Good Neighbors is important to us, and we're honored to have you as part of our extended family. Please let us know if you need anything else! -Ken and Team"
Profile photo of Michelle Morrissey

Michelle Morrissey

November 20, 2023

5  out of  5
rating by Michelle Morrissey
"I am so pleased with the customer service. Lupe was professional and a big help."
We responded:
"Thank you for your kind words, Michelle. I'm glad to hear you had a positive experience at our State Farm office and that Lupe provided you with quality service! Please don't hesitate to reach out if we can further assist you! -Ken, Lupe and Team"